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Thursday, February 17 2005

Microsoft to replace 14.1 million Xbox cables  by Craig D at 13:20

XBox
Microsoft In a quite unprecidented step, Micorsoft are to replace 14.1 million possibly defective Xbox power cords, the issue that is caused by 'rare electrical component failures' would only seem to effect 1 in 10,000 consoles but has caused minor injury or minor property damage in 30 cases worldwide.

Better safe than sorry appears to be their philosophy here, with the rise and rise of compensation culture, it's probably a very wise move.

In all regions except Continental Europe, Xbox consoles manufactured before 23rd October, 2003 require a replacement power cord. In Continental Europe, consoles manufactured before 13th January, 2004 require a replacement power cord.

"This is a preventative step we're choosing to take despite the rarity of these incidents," said Robbie Bach, senior vice president, Microsoft Home & Entertainment Division. "We regret the inconvenience, but believe offering consumers a free replacement cord is the responsible thing to do."

To order a replacement cord, consumers should go to www.xbox.com and click on the "Power Cord Replacement for Xbox" link. Replacement cords will arrive two to four weeks after the order is placed. While waiting for the new cord to arrive, consumers should turn off their Xbox consoles when not in use.
Comments
Scrappy
Posts: 1185
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Post rank 4 out of 5
17 February 2005 16:00
lol nice to see MS losing money


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