Hi,

The sims 4 won't launch.
I clicked play and the task manager shows TS4.exe and the mouse loads for a few seconds and after that they both disappears and nothing happen.
There are many people having this issue and i've tried everything(reinstall windows,offline mode,reinstalling origin and sim 4)and nothing works.
This isn't our computers problem.It is the game's problem.So stop telling me to ask the game advicer or it's my computer's problem.
So will there be a patch to fix this problem?

Please help.

I didn't find the right solution from the Internet.

References:-
https://forums.thesims.com/en_US/discussion/781765/sims-4-wont-launch
Custom animation service

Thanks